|
Copyright Notice
Moveware Pty Ltd, ACN 070 837 053, (MW) supplies
all software on the terms set out below. All
copyrights, trade names, brand names and any
intellectual property in the software are owned
by MW are and shall remain the property of MW
absolutely and exclusively. This also applies
to all programs, whether in object code or source
code format and further extends to any accompanying
documentation.
License Notice
The program known as "Moveware" contains
proprietary information that is the property
of MW. As a user of the system you own a licence
to use this system for a pre defined number
of workstations or users. The Moveware licence
allows you to run the software in an agreed
location and to make backup copies of that system
solely for the purpose of securing your data.
You may not decompile, disassemble, reverse
engineer, copy, transfer or otherwise use the
software except for valid backup purposes. You
may not sell, sub-licence, rent, loan, lease
or otherwise transfer or licence to another
party to use without the express consent of
MW. You must provide all necessary precautions
to prevent employees or other parties from taking
copies of the system for any use whatsoever
except for valid backups. You are responsible
for ensuring that the backups are not removed
and used by competitors or staff for any purpose
whatsoever.
Trading Terms
Moveware software will be installed on a time
and materials basis at our published rates.
The installation process includes the physical
installation of the software onto the customer's
computers, testing and acceptance procedures.
If any work is required or MW staff are retained
or delayed unnecessarily as the result of third
party actions or omissions then MW is entitled
to invoice this time to the Customer. Any actions
by the Customer for claims of any losses involved
by third party actions or omissions will be
a matter only between the Customer and the third
party.
Third party software can be installed and configured
on your network at your request. The installation
and materials will be charged on a time and
material basis at our published rates unless
a valid, current fixed cost quote exists for
that work. MW cannot guarantee the performance
or suitability of any third party software.
Payment terms are COD for all hardware items.
All Engineering work provided as an adjunct
to a standard installation of Moveware or requested
adhoc by the Customer will be charged on a time
and materials basis at our published rates unless
a valid, current fixed cost quote exists for
that work.
The Customer acknowledges that the requested
dates will be agreed as far as possible. Once
the dates are finalized, the Customer acknowledges
that any decision or request by the Customer
to cancel, change or suspend the training or
implementation process, shall entitle MW to
charge for any costs associated with the changing,
rescheduling or cancellation of the committed
schedule.
Warranties
Moveware is supplied and installed free from
known material errors and defects. The performance
of Moveware is covered by maintenance and support.
Hardware supplied by MW is subject to the manufacturers
warranty only.
Maintenance
MW requires the Customer to take out Maintenance
for Moveware.
Maintenance of Moveware provides the Customer
with the availability of the latest product
version (upgrade) upon request for a media and
electronic documentation at no charge. Maintenance
also provides the Customer with access to Technical
Support, which includes:
" Help desk support for Moveware users
to assist them in the correct usage of the software
and to help in identifying problems and their
causes.
" Availability of technical specialists
" Submittal of service requests via: Telephone
(normal hours), E-mail or Web
" Available product patches
" Bug fixes, reporting and tracking
" Remote diagnosis of technical problems
" Comprehensive support in multiple vendor
environments
" Problem escalation done by Technical
Support and then to Development as necessary
" Migration path information
If faults or problems are identified that are
issues with the general use of the software
then we will action them as part of maintenance.
Maintenance does not include re-entering any
data that may be lost or corrupt. Issues that
are not covered under Maintenance are categorised
as Moveware Support. The installation of the
latest product version or upgrade on a customer's
computers is also categorised as Moveware Support.
In order for MW to remotely access and maintain
Moveware a phone or Internet connection to the
Moveware Server is required. Additionally remote
access management software is needed, for example
PC Anywhere or Microsoft Terminal Server. These
products are to be supplied by Customer at its
expense.
The Maintenance fee is charged annually in advance
and is based on the list price of the software.
Moveware Support
Moveware Support is charged on a time and materials
basis at our published support rates. MW reserves
the right to charge for travel time and direct
costs associated with travel to and from a company's
premises. Emergency and out of hours support
is also available where practicable, however
MW will be entitled to charge an additional
amount to the standard support rate as well
as a minimum time period.
Limitation of Liability
MW shall supply all software and services with
all due care and skill. MW shall re-supply all
software and services which are not supplied
with all due care and skill provided that Customer
notifies MW of same in writing within a reasonable
time of the supply of same. This remedy shall
be Customer's sole and exclusive remedy for
breach of this agreement or any other cause
of action against MV.
To the maximum extent permitted by law, any
conditions or warranties imposed or implied
by law are hereby excluded. Where legislation
implies any condition or warranty and that legislation
avoids or prohibits provisions in a contract
excluding or modifying the application of or
the exercise of or liability under such term,
such term shall be deemed to be included. However,
the liability of MW for any breach of such term
shall be limited, at the option of MW, to any
one or more of the following: if the breach
related to goods: the replacement of the goods
or the supply of equivalent goods; the repair
of such goods; the payment of the cost of replacing
the goods or of acquiring equivalent goods;
or the payment of the cost of having the goods
repaired; and if the breach relates to services
the supplying of the services again; or the
payment of the cost of having the services supplied
again.
To the maximum extent permitted by law and except
as expressly provided to the contrary in this
agreement, MW shall not be under any liability
(contractual, tortious or otherwise) to Customer
in respect of any loss or damage (including,
without limitation, consequential loss or damage)
howsoever caused, which may be suffered or incurred
or which may arise directly or indirectly in
respect to the supply of goods or services pursuant
to this agreement or the act, failure or omission
of MV.
Representations
You acknowledge that (a) this document constitutes
the entire agreement between the parties; (b)
Any prior arrangements, agreements, representations
or undertakings are superseded and that (c)
no promise, representation, warranty or undertaking
has been made or given by MW to any person or
company on its behalf in relation to the profitability
of or any other consequences or benefits to
be obtained from the delivery or use of Moveware
and any accompanying hardware, software, manuals
or written materials.
Applicable Law
The courts of Victoria, Australia have exclusive
jurisdiction over matters arising out of this
agreement and both you and MW hereby agree to
submit to the exclusive jurisdiction of the
courts of the state. Any proceedings commenced
in a Federal Court shall be commenced in Victoria.
|